Kenya Training Programme — WHO Global Competency Standards

Refugee and Migrant Health:
Global Competency Standards for Health Workers

CountryKenya
SitesDadaab · Kakuma · Garissa
Round 112–14 Oct 2026
Round 215–17 Oct 2026

Complete the competency questionnaire online — before training, after training, or at any 6-month follow-up point.
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Background

The WHO Global Competency Standards for Refugee and Migrant Health were developed by the World Health Organization to promote culturally sensitive, high-quality healthcare for refugees and migrants worldwide. These standards support universal health coverage — ensuring no one is left behind — and can be applied across diverse healthcare settings with flexibility to adapt to specific country contexts.

Following the development and launch of these standards, WHO promotes them at global, regional, and country level by designing competency-based training courses and delivering them to health workers in countries affected by displacement. Kenya — home to two of Africa’s largest refugee camps — is a priority country for this work.

Kenya hosts over 750,000 refugees and asylum seekers — the majority at Dadaab and Kakuma — making it one of the most significant refugee-hosting countries in the world. Frontline health workers at these sites face unique challenges: high caseloads, complex trauma presentations, language and cultural barriers, and limited resources.

The Training Programme

The Kenya delivery consists of four three-day competency-based trainings, run as two consecutive rounds simultaneously at two sites — Training A in Dadaab and Training B in Kakuma — reaching approximately 35 participants per session.

Training A — Dadaab
Round 1: 12–14 Oct 2026
Round 2: 15–17 Oct 2026
Facilitator physically present
Training B — Kakuma
Round 1: 12–14 Oct 2026
Round 2: 15–17 Oct 2026
Facilitator online, local co-facilitation
Garissa — Oct 2025
29 Sep – 3 Oct 2025
25 health workers · Hagadera, Ifo 1 & 2, Dagahaley
6-month follow-up cycle
WHO AFRO report →

The Five WHO Competency Domains

The entire programme is structured around the five domains of the WHO Global Competency Standards. Every case study, exercise, and facilitated discussion is anchored in one or more of these domains:

Domain 1
People-Centredness
Placing the patient’s needs, values, cultural background, and preferences at the centre of every clinical encounter
Domain 2
Communication
Effective, culturally sensitive communication across language and cultural barriers, including interpreter use and informed consent
Domain 3
Collaboration
Multidisciplinary teamwork, structured referral pathways, and intersectoral cooperation in humanitarian settings
Domain 4
Evidence-Informed Practice
Applying current clinical evidence, best-practice guidelines, and contextually appropriate protocols
Domain 5
Personal Conduct
Professional ethics, patient dignity, confidentiality, cultural humility, and non-discrimination

Methodology

The training uses a participatory, competency-based methodology specifically designed for frontline health workers in complex humanitarian settings.

1
Multidisciplinary group workParticipants work in four mixed groups — nurses, clinical officers, health mediators, doctors, and community health workers together — throughout all three days.
2
Case study developmentEach group develops a realistic clinical case study incorporating selected behaviours from the WHO Competency Standards, drawn from locally relevant health situations.
3
Cross-site peer exchangeSelected exercises are exchanged live between Dadaab and Kakuma, giving participants at both sites a direct opportunity to learn from each other’s contexts.
4
Behaviour identification and discussionThe facilitator leads a structured discussion to identify and reinforce competency behaviours demonstrated — connecting the case to the standards.
5
Practical applicationParticipants develop personal implementation plans, committing to specific actions in their own facilities — forming the basis of the 6-month follow-up assessment.

Thematic Focus: NCDs and Mental Health

Non-communicable diseases and mental health are a required thematic priority woven across all five domains for this Kenya delivery, reflecting the parallel WHO Health and Migration NCD programme under way in the country.

HypertensionDiabetes Type 1 & 2Cardiovascular diseaseBreast cancerCervical cancerMental healthPTSD & traumaAsthmaEpilepsyGender-based violence

Competency Assessment and Follow-Up

PHIG, in collaboration with the WHO Special Initiative for Health and Migration, is conducting a longitudinal competency assessment study alongside this training programme. Every participant completes a structured assessment at three timepoints:

Pre-Training — establishes a baseline competency profile by domain before training begins
Post-Training — measures immediate learning gains across all five domains
Every 6 months — tracks whether gains are sustained and translate into real practice change
Participant Assessment
Complete the competency questionnaire online — before training, after training, or at any 6-month follow-up point.

Start Assessment →

WHO Academy — Refugee Health Training Center

WHO Academy

WHO Academy · Online Course · Free · Self-paced
Global competency standards for the provision of health services to refugees and migrants
9 Modules
Self-paced
English
Free
Open until May 2030

This course equips health workers with essential competencies to provide inclusive, people-centred, and culturally sensitive health services to refugees and migrants. Grounded in WHO’s Global Competency Standards, it addresses communication, collaboration, evidence-informed practice, and personal conduct.

All training participants are encouraged to complete this course — it complements the in-person training and deepens understanding of the WHO Competency Standards framework.

Enrol in WHO Academy →

From the Field

Training updates and field reports from Dadaab, Kakuma, and Garissa.

WHO Garissa training

WHO AFRO · Kenya · October 2025
Garissa health workers trained on WHO global competency standards to strengthen care for refugees and migrants

25 frontline health workers completed the five-day training across Hagadera, Ifo 1, Ifo 2 and Dagahaley camps. Remote facilitation by Prof. Giorgi Pkhakadze, WHO HQ.

Read on WHO AFRO →

WHO cover

WHO Global Competency Standards for Refugee and Migrant Health
World Health Organization · 2021 · PDF · Open Access

⬇ Download PDF

Health for all, including refugees and migrants: time to act now

WHO Director-General Dr Tedros Adhanom Ghebreyesus · 21 September 2022

Many countries do have health policies that include health services for refugees and migrants but too many are either ineffective or are yet to be implemented effectively. The WHO World Report on the Health of Refugees and Migrants is a landmark and an alarm bell — it provides a comprehensive overview of refugee and migrant health, demonstrating wide disparities between the health of refugees and migrants and the wider populations in their host countries.

WHO Publications & Resources

Key WHO publications underpinning this training programme. Open access — free to download.

WHO cover

WHO Publication · 2021Refugee and Migrant Health: Global Competency Standards for Health WorkersISBN 978-92-4-003062-6 · 35 pages · CC BY-NC-SA 3.0 IGO

WHO World Report · 2026World Report on Promoting the Health of Refugees and Migrants: Monitoring Progress on the WHO Global Action PlanWHO page →
WHO World Report · 2022World Report on the Health of Refugees and MigrantsWHO page →
WHO Global Action PlanFrom Commitment to Action: Promoting the Health of Refugees and Migrants — Global Action Plan 2019–2030WHO page →
WHO Facilitator’s ManualRefugee and Migrant Health: Global Competency Standards — Facilitator’s Manual for Training Health WorkersWHO page →
WHO Learning GuideRefugee and Migrant Health: Global Competency Standards — Learning Guide for Health WorkersWHO page →

Prof. Giorgi Pkhakadze

Prof. Giorgi Pkhakadze, MD, MPH, PhD
WHO Consultant · Training Facilitator

WHO Consultant, Health and Migration Programme, supporting the implementation of the WHO Global Competency Standards for Refugee and Migrant Health at country, regional and global levels, including competency-based training for policymakers, managers, healthcare providers and health mediators through onsite, blended and online delivery.

Training reach to date: approximately 680 participants · 13 country contexts · 3 WHO regions · 4 languages — English, French, Arabic and Russian.

Country level: Nigeria · Senegal · Mali · Niger · Romania · Kenya/Garissa

Regional level — Riga, Latvia: participants from Latvia · Lithuania · Estonia · Poland · Romania · Bulgaria · Republic of Moldova

Global level — Rome, Italy: participants from Iraq · Jordan · Egypt · Kenya · Uganda · Estonia · Italy

WHO EMRO technical support: pilot training implementation in Jordan · Tunisia · Libya · Iraq

WHO Digital Learning: 2,920 total enrolments across OpenWHO and WHO Academy.
OpenWHO: 2,254 learners from 113 countries · 1,717 engaged learners · 49,337 learning-item visits · 3,959 video plays · 2,066 downloads · 444 forum posts · 574 certificates issued.
WHO Academy: 666 enrolments · 167 completions.
Upcoming — Kenya Programme: 4 competency-based trainings · approximately 140 participants, further expanding country-level implementation of the WHO Global Competency Standards.

Track your competency
before, during and after training

Complete the WHO-aligned competency questionnaire at Pre-Training, Post-Training, 6-month and 12-month follow-up points. Your responses are confidential.
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Public Health Institute of Georgia (PHIG)
Participant responses are confidential and used solely for research and programme quality improvement.

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